Welcome
Welcome to Pinwheel Web Development
Hello those from Red Shirt Digital and Go Atlanta Hosting! Welcome to Pinwheel Web Development, I’m the owner Ash Davenport and I would like to introduce you to Pinwheel and how to get started.


Who Are We
What is Pinwheel?
Pinwheel Web Development is a web design firm founded by Ash Davenport (you may know them as Auston Davenport) that is focused on protecting the planet and providing excellent service at a competitive cost.
We are located in Jasper, Georgia and we founded Pinwheel Web Development as a way to change the face of web design, hosting and digital marketing. These fields go unnoticed in their carbon footprint along with the businesses we serve. We stand to change that and help fight for a greener planet.
Websites Built
Collective Experience
%
Renewably Powered
Environmental Projects Supported
What’s Next
What do I do Now?
There are a few things we need you to do to get you onboarded to our billing system. Below are some simple steps for you to take, then we’ll handle the rest.
Step One: Make Your Account
10 Minutes
Our first goal will be to get you registered on our billing system. Don’t worry we use the same system as Go Atlanta Hosting so you will be right at home.
- First, visit our Client Area, and in the top right click “Account” then “Register“.
- Next, enter your Billing Information and click “Register”.
- Check your email for a confirmation email and click the link to activate your account.
- Your account is created! Now let’s add payment information.
Step Two: Add Billing Information
5 Minutes
Next we need to add a payment method. We support Credit/Debit card, Stripe ACH, Mail in Payment and for enterprise/reseller customers Direct Bank Transfer. Below are instructions for Credit/Debit card.
- In the Client Area, at the top bar, go to “Billing” then “Payment Methods”.
- Click “Add New Credit Card“.
- Enter a Description (Used to identify the card in our system), your card information, billing address, and click “Save Changes”.
- Finally, your card will now be ready.
A few Notes:
- To setup Mail in Payment, Stripe ACH, or Bank Transfer please create a ticket with us.
- If you do not want auto billing, create a ticket so we can disable it.
Pricing:
- We follow a very similar pricing structure to Go Atlanta Hosting and Red Shirt Digital so most will not see a change in their pricing. Additionally, some users may be able to reduce their plans as we offer more resources on our base plans than what you are used to. Checkout our services for more details.
- Price change: If your service has a price chance, it will take place in 90 days.
- Service Mapping: (Here is what you will be moved to based on your current plan.
- Shared Hosting:
- Basic Hosting -> Basic Hosting (No Price Change) <- This is probably what you will be using.
- Pro Hosting -> Pro Hosting (+$5/month)
- Advanced Hosting -> Advanced Hosting (+$8/month)
- Ultimate Hosting -> We’ll Contact You
- VPS Hosting:
- Tier 1 Managed Cloud Server -> Starter VPS (No Price Change)
- Tier 2 Managed Cloud Server -> Elite VPS (+$10/month)
- Tier 3 Managed Cloud Server -> Ultimate VPS (+$5/month)
- Reseller Hosting:
- Reseller Tier 1 -> Tier 1 (+$5/month)
- Reseller Tier 2 -> Tier 2 (+$20/month)
- Advanced Support: (Web Support)
- Basic Support (Learn more about this below)
- Security Support -> Security Support (-$50/month)
- Advanced Support -> Advanced Support (-$50/month)
- Full Management – Full Management (-$250/month also, on-boarding fee waived)
- Shared Hosting:
Step Three: Schedule Your Server Move
10 Minutes + 30 Minute Maintenance Window
Next, we need to move you to our New York data center which has faster servers, a faster connection to the USA, and is more reliable. This only requires a few minutes of your time but we may need some access from you.
- Please make sure you have access to your domain. You can find where your domain is registered here: https://lookup.icann.org/
- DO NOT send us your username and password, we will reach out to you with a secure method for gaining access, or instructions for you to follow.
- Next, schedule a preferred date, and two backup dates for all seperate dates.
- Finally, we will inform you when your server has been moved or if we need any additional information from you.
A few Notes:
- If we do not have Domain Access, we will contact you for it. Please be responsive as we will have to cancel your maintenance window if we do not have the access we need.
- You will be contacted via our ticketing system once our maintenance is completed.
Step Four: Welcome!
We’re Done!
Now that you are on board, have a look at some of the services we offer. Below are a few we recommend to clients who are moving over and may not have had their websites updated in a while. Now is the perfect time to update and make changes.
Basic Support
New Support Package!
Daily Auto Security Testing
Daily Auto Performance Testing
Monthly Reporting
Daily Off-Site Backups
Uptime Monitoring
SEO Tracking
Basic Site Security & Performance Repairs
See Note 1
Basic Site Support
1. Includes basic fixes to repair security issues, and basic edits to fix basic performance problems. For larger issues we will send a quote. However, the first 4 hours will be billed at a discount of $40/hour. Any time past that will be billed at our normal rate of $75/hour.
Performance Work
Starting at…
LiteSpeed Cache Install/Setup
Code Minification/Combination
Image Optimization
Removal of unneeded plugins/themes
Consolidation of plugins/themes
QUIC.Cloud CDN Setup
Includes 500GB of free credit for NA & EU.
GTMetrix Score of 85% or higher
Load times of less than 2 seconds measured from homepage.
Security Work
Starting at…
Hide My WP Ghost Pro Install/Setup
We pay for your license
Database Pentest & Resolution
WordPress Pentest & Resolution
Two-Factor Authentication
Custom Login Portal URL
Removal of unneeded plugins/themes
Get 25% off 3 months any new Monthly Support plan or One-Off support package with code: ATLANTA
(Offer Expires March 31st, 2025.)
Digital Marketing
Looking to drive traffic to your business via your website or social media? We are here to help.
Starter SEO
Starting at…
Perfect for small businesses or startups looking to establish an online presence.
Basic Website Audit
Keyword Research
Up to 10 keywords
On-Page Optimization
Meta titles, descriptions, and headers.
Basic Local SEO Setup
Google My Business setup and optimization
Monthly Performance Report
Lite Support
Keep your plugins, themes, and WordPress up to date. (This does not include vulnerability scanning, or other features from Basic Support.)
15% off Monthly Support
Get 15% off any of our monthly support packages. We recommend pairing this with our Basic Support to keep your website secure, fast, backed up, and for monthly status reporting.
Monthly Blogging
Starting at…
Everything from the Single Blog
Two Blog Posts Per Month
We’ll write, schedule, and post two blog posts per month (or equivalant post type) to your website each month.
Lite Support
Keep your plugins, themes, and WordPress up to date. (This does not include vulnerability scanning, or other features from Basic Support.)
15% off Monthly Support
Get 15% off any of our monthly support packages. We recommend pairing this with our Basic Support to keep your website secure, fast, backed up, and for monthly status reporting.
Single Channel Social Media
Starting at…
One Social Media Channel
Let us completely manage one of your social media channels.
Basic Support Included
Our Basic Support addon is included! Make sure your website is up to date and secure for your customers. Learn More
10 Tracked Keywords
We will track 10 keywords on your website in our Basic Support.
Content Creation
15 custom posts per month
Get 10% off 3 months any new Digital Marketing plan package with code: MARKETING
(Offer Expires March 31st, 2025.)
Frequently Asked Questions
Have a question about the move and what to expect?
What is my deadline to move?
We will be decomissioning the Go Atlanta Hosting and Red Shirt Digital servers at the end of March, 2025. We will make sure your site is moved before then.
If we are unable to reach you, it will be automatically moved and you will have until the end of 2025 to update your DNS records otherwise your website may go offline.
What if I have a VPS or Reseller Hosting?
You only need to register on our billing panel and setup payment. Your server will not need to be transfered.
What if I want to change plans or have questions about plans?
First, make an account on our Client Area, then Open a Ticket with our Billing department.
What if I don't want to switch?
We understand not everyone wants to switch to us. You’ll have until March 31st, 2025 to cancel your hosting and find a new provider.
Can I cancel my hosting with you after I start?
Yes, you can cancel your hosting at any time in our Client Area by following these steps.
Do I need to cancel my hosting with Go Atlanta Hosting?
No, once we start your transfer we will do the following:
- Terminate all active services with Go Atlanta Hosting.
- Delete any stored payment details.
- We’ll export your client data as a JSON file which can be converted to CSV or read by any text editor.
- We’ll email you a copy of your client data. It will be stored until March 31st, 2025. After then it will be deleted for data compliance reasons.
- Finally, your Go Atlanta Hosting account will be deactivated. (Deletion will occur after March 31st, 2025 or once all clients are moved. Which ever happens first.)
What if I have a service that isn't listed?
We’ll contact you and figure out the best comparable service we have to offer. Often we can transfer your service.
What if I paid yearly?
You won’t loose any time on your service! You will be migrated to monthly however once your next billing date arrives unless you request it with our billing department.
Will my billing date change?
No. If you are billed on the 20th of every month, we’ll adjust it in our system so you maintain the same billing date.